Privacy Policy

Pawsible

Last Updated: October 27, 2026

At Pawsible, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our online store, purchase our products, contact us, or otherwise interact with our services.

Pawsible operates an online retail store specializing in women's clothing, jewelry, and fashion accessories, primarily serving customers in the United States.

Our online store is powered by Shopify, which provides the e-commerce infrastructure used to deliver our services.

By using our website, you acknowledge that your personal information will be handled as described in this Privacy Policy. Where consent is legally required, we will request it separately.

1. Information We Collect

We may collect personal information directly from you, automatically through your interactions with our website, and from service providers or other third parties.

A. Information You Provide

When you place an order, create an account, contact us, or interact with our store, we may collect:

• Full name

• Email address

• Telephone number

• Billing and shipping addresses

• Order details and purchase history

• Payment-related information, such as payment method, payment status, and transaction identifiers

• Account information, if you create an account

• Customer support messages and correspondence

• Product reviews, feedback, and other information you voluntarily provide

• Marketing preferences and communication choices

Payments are processed through Shopify-supported payment providers. Payment information is handled by the applicable payment processor, and we generally receive transaction-related information rather than complete payment card details.

B. Information Collected Automatically

When you visit or interact with our website, we and our service providers may automatically collect:

• IP address

• Browser type and version

• Device type and operating system

• Pages viewed and time spent on our website

• Referring websites and links clicked

• Shopping cart activity

• General location information derived from your IP address

• Cookie identifiers and similar online identifiers

• Information about your interactions with our website, advertisements, and communications

This information helps us operate our website, improve the shopping experience, understand customer preferences, and maintain security.

C. Information From Third Parties

We may receive information from third parties involved in operating our store, including:

• Shopify and its related services

• Payment processors

• Shipping and fulfillment providers

• Customer support providers

• Analytics and advertising partners, where used

• Fraud prevention and security service providers

The information received depends on the services involved and the privacy settings applicable to your interactions.

2. How We Use Your Personal Information

We use personal information for legitimate business and operational purposes, including:

Order Processing and Fulfillment

• Processing purchases and payments

• Confirming orders

• Arranging packaging, shipping, and delivery

• Sending order confirmations and shipping updates

• Processing returns, exchanges, and refunds

Customer Service

• Responding to customer inquiries

• Resolving order-related issues

• Providing product information and support

• Communicating about purchases and service requests

Website Improvement

• Maintaining and improving our online store

• Analyzing website performance and usability

• Understanding shopping preferences

• Improving our products and customer experience

Marketing and Advertising

• Sending promotional emails when permitted by applicable law

• Communicating special offers, new products, and store updates

• Measuring advertising effectiveness

• Providing more relevant advertisements where permitted by law and applicable privacy preferences

Security and Legal Compliance

• Detecting and preventing fraud

• Protecting customer accounts and transactions

• Maintaining website security

• Complying with applicable laws, regulations, and legal obligations

• Resolving disputes and enforcing our store policies

We do not use personal information for purposes that are materially incompatible with those disclosed without providing any notice or obtaining consent required by applicable law.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to support essential website functions and, where enabled, analytics, personalization, and advertising.

Cookies may be used for:

• Remembering items in your shopping cart

• Supporting secure checkout and account login

• Maintaining website functionality

• Remembering customer preferences

• Measuring website traffic and performance

• Understanding the effectiveness of advertising campaigns

• Delivering personalized content or advertising, where applicable

Some cookies are necessary for our store to function properly. Others may be optional depending on their purpose and applicable law.

You can manage certain cookies through your browser settings and, where available, our website's cookie preferences controls.

Disabling certain cookies may affect website functionality.

Where legally required, we obtain consent before using non-essential cookies or similar tracking technologies.

4. How We Share Personal Information

We may disclose personal information to trusted service providers and business partners when reasonably necessary to operate our online store.

These may include:

Shopify

Our store is hosted by Shopify. Shopify processes information to provide website hosting, checkout, order management, security, and other commerce-related services.

Depending on the Shopify features enabled for our store, Shopify may also process customer information to improve commerce services, personalize shopping experiences, provide insights, and support relevant advertising.

Shopify may process information about your interactions with our store and other merchants using Shopify services, subject to applicable privacy settings and legal requirements.

You can learn more about Shopify's privacy practices in the Shopify Consumer Privacy Policy.

Payment Providers

Payment service providers process transactions, verify payments, prevent fraud, and facilitate refunds.

Shipping and Fulfillment Partners

We share information necessary to deliver orders, including recipient names, delivery addresses, contact information, and relevant shipment details.

Customer Support and Technology Providers

We may share information with service providers that help us provide customer support, maintain our website, manage communications, and secure our services.

Analytics and Advertising Partners

Where enabled and permitted by law, we may share or make available certain online activity and device information to analytics and advertising partners for campaign measurement, audience insights, and relevant advertising.

Legal and Business Purposes

We may disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect legal rights, investigate fraud, or facilitate a business transfer.

We do not sell customer email addresses, telephone numbers, or other contact lists to third parties for their independent direct marketing.

However, certain disclosures of online identifiers or browsing information for targeted advertising may be considered a "sale," "sharing," or "targeted advertising" under applicable U.S. state privacy laws, even when no money is exchanged.

Where required, we provide the ability to opt out of such activities.

5. Shopify, Shop App, and Shop Pay

Our store uses Shopify's commerce infrastructure. Depending on the services available and enabled, customers may be able to access features associated with Shopify, Shop, and Shop Pay.

These services may support:

• Secure checkout and payments

• Order management

• Order and shipment tracking

• Customer account functionality

• Personalized shopping experiences

• Fraud prevention and security

• Commerce analytics and service improvements

Shopify may independently process certain personal information in connection with its consumer services and enhanced commerce features.

Shopify's processing may involve information about your interactions with our store, Shopify services, and other merchants.

Some of these activities may involve advertising personalization or data sharing subject to applicable privacy laws.

For more information about Shopify's processing of consumer data and available privacy rights, please review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

6. Marketing Communications

With your consent where required, or otherwise as permitted by applicable law, we may send promotional communications about:

• New product arrivals

• Special promotions and discounts

• Seasonal collections

• Store announcements

• Product recommendations

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email or contacting us at hello@pawsible.shop.

Unsubscribing from marketing emails does not prevent us from sending essential transactional communications, such as order confirmations, shipping updates, and customer service messages.

We do not sell customer contact lists for third-party direct marketing.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our website uses Shopify's e-commerce infrastructure, which supports secure connections and payment processing.

Payment transactions are handled through the applicable payment providers and their security systems.

Access to personal information is limited according to operational needs.

Although we take reasonable measures to protect your information, no method of online transmission or electronic storage can be guaranteed to be completely secure.

If you believe your personal information or account has been compromised, please contact us at hello@pawsible.shop.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

• Processing orders and maintaining purchase records

• Providing customer support

• Managing returns, refunds, and disputes

• Meeting applicable tax, accounting, and legal obligations

• Preventing fraud and maintaining security

• Establishing, exercising, or defending legal claims

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

When personal information is no longer reasonably necessary, we will delete, anonymize, or securely dispose of it, unless continued retention is required or permitted by law.

9. Your Privacy Rights and Choices

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information.

These rights may include:

• Right to Access: Request information about the personal information we collect, use, or disclose.

• Right to Know: Request information about categories of personal information and relevant processing practices.

• Right to Correct: Request correction of inaccurate personal information.

• Right to Delete: Request deletion of personal information, subject to applicable exceptions.

• Right to Data Portability: Request a copy of certain personal information in a portable format, where required by law.

• Right to Opt Out: Opt out of certain sales, sharing, or targeted advertising activities where applicable.

• Right to Limit Certain Uses: Request restrictions on certain uses of sensitive personal information where provided by law.

• Right to Non-Discrimination: Exercise applicable privacy rights without unlawful discrimination.

• Right to Appeal: Appeal certain privacy request decisions where applicable law provides that right.

How to Exercise Your Rights

You may submit a privacy-related request by emailing:

hello@pawsible.shop

Please include sufficient information for us to understand your request.

We may request reasonable additional information to verify your identity before responding to certain requests.

You may also use any privacy request or data sharing opt-out controls made available through our website.

We will respond within the timeframes required by applicable law.

If we cannot fulfill a request, we will provide an explanation where required.

We will not discriminate against you for exercising rights provided by applicable privacy laws.

10. U.S. State Privacy Disclosures

Residents of certain U.S. states, including California, may have additional privacy rights under applicable state laws.

Depending on the laws applicable to Pawsible and our actual data processing activities, we may be required to provide additional notices, disclosures, or opt-out mechanisms.

Categories of Personal Information

The categories of personal information we may collect include:

• Identifiers, such as name, email address, phone number, IP address, and account identifiers

• Customer records, including billing and shipping information

• Commercial information, such as purchased products and order history

• Internet or electronic network activity information, such as browsing behavior and interactions with our website

• General geolocation information derived from IP addresses

• Customer support communications and information voluntarily submitted

• Inferences about shopping interests or preferences, where generated

Payment information may be processed by our payment providers in connection with transactions.

The collection, use, disclosure, and retention of these categories are described throughout this Privacy Policy.

Sale, Sharing, and Targeted Advertising

We do not sell customer contact lists to third parties for their independent direct marketing.

Certain advertising technologies, analytics services, or Shopify enhanced commerce features may involve disclosures that qualify as a sale, sharing, or targeted advertising under applicable state privacy laws.

Where such processing occurs and applicable law provides an opt-out right, you may exercise that right using our available privacy choices controls or by contacting hello@pawsible.shop.

Where legally required, we will also recognize qualifying browser-based opt-out preference signals, including Global Privacy Control (GPC).

Sensitive Personal Information

We do not intentionally request sensitive personal information beyond what is reasonably necessary to provide our services.

Certain payment or account-related information may qualify as sensitive under applicable laws. Such information is handled for transaction processing, security, legal compliance, and other permitted purposes.

If applicable law grants you additional rights concerning sensitive personal information, you may exercise those rights using the contact details provided in this Privacy Policy.

Authorized Agents

Where permitted by applicable law, you may designate an authorized agent to submit certain privacy requests on your behalf.

We may request information reasonably necessary to verify the agent's authority and your identity.

11. Children's Privacy

Our website and products are intended for a general audience and are not directed to children under the age of 13.

We do not knowingly collect personal information directly from children under 13.

If we become aware that we have collected personal information from a child under 13 in a manner not permitted by law, we will take appropriate steps to delete the information.

If you believe a child has provided us with personal information, please contact hello@pawsible.shop.

We do not knowingly sell or share the personal information of consumers under 16 in violation of applicable law.

12. International Data Transfers

Although Pawsible primarily serves customers in the United States, some service providers, including Shopify and its partners, may process or store personal information in other countries.

When personal information is transferred across borders, we take steps appropriate to our role and applicable law to ensure that such transfers are handled with suitable safeguards.

Data protection laws in other jurisdictions may differ from those in your place of residence.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services.

These third parties may have their own privacy policies and data handling practices.

Pawsible is not responsible for the privacy practices of third-party websites or services that we do not control.

We encourage you to review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, technology, legal obligations, or privacy practices.

When we make changes, we will update the "Last Updated" date at the beginning of this policy.

Where required by applicable law, we will provide additional notice or obtain consent before implementing material changes.

We encourage customers to review this Privacy Policy periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Store Name: Pawsible

Business Address:
128 Dream Ct
Liberty, SC 29657-3608
United States

Email: hello@pawsible.shop

Phone: +1 (656) 919-5785

Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (Eastern Time, ET), excluding U.S. federal holidays.

Response Time: We aim to respond to general inquiries within 1–2 business days. Privacy rights requests will be processed within the timeframes required by applicable law.

Thank you for trusting Pawsible. We value your privacy and are committed to handling your personal information responsibly and transparently.