Shipping policy

Shipping Policy

Pawsible

Last Updated: October 27, 2026

Thank you for shopping with Pawsible!

At Pawsible, we are committed to providing a transparent, reliable, and convenient shopping experience. This Shipping Policy explains how we process, ship, and deliver orders for our women's clothing, jewelry, and fashion accessories.

We offer free standard shipping to all 50 U.S. states, with clear processing and delivery timelines.

Please review this Shipping Policy carefully before placing an order.


1. Shipping Destinations

Pawsible currently offers shipping to all 50 states within the United States, including Alaska and Hawaii.

Shipping Coverage:

  • All 48 contiguous U.S. states

  • Alaska

  • Hawaii

We currently do not offer international shipping.

Shipping to U.S. territories, military APO/FPO/DPO addresses, and P.O. Boxes is not included in our standard shipping coverage.

Available delivery destinations will be displayed during checkout.

We do not accept orders for destinations that are not supported by our checkout system.


2. Free Shipping Policy

We offer FREE Standard Shipping on all orders shipped to eligible addresses in the 50 U.S. states.

  • Standard Shipping: FREE ($0.00)

  • Minimum Order Requirement: None

  • Shipping Coverage: All 50 U.S. states

  • Expedited Shipping: Not available

There is no minimum purchase amount required to qualify for free standard shipping.

Applicable sales taxes, if any, will be calculated and displayed during checkout before payment is completed.

Free standard shipping applies to the initial delivery of your order and does not include return shipping costs for change-of-mind returns.

For details about return shipping costs, please review our Return & Refund Policy.


3. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Our standard processing days are Monday through Friday, excluding U.S. federal holidays.

Daily Order Cutoff Time: 5:00 PM Eastern Time (ET).

  • Orders placed before 5:00 PM ET on a business day begin processing that business day.

  • Orders placed after 5:00 PM ET begin processing on the next business day.

  • Orders placed on weekends or U.S. federal holidays begin processing on the next business day.

Order processing includes payment verification, preparing your items, packaging, and arranging shipment.

Please note: Order processing time is separate from shipping transit time.


4. Shipping Methods and Delivery Times

Pawsible offers free standard shipping for eligible orders within all 50 U.S. states.

Our estimated shipping timelines are:

Shipping Information Estimated Time
Order Processing Time 1–3 business days
Standard Shipping Transit Time 7–12 business days
Total Estimated Delivery Time 8–15 business days
Order Cutoff Time 5:00 PM ET
Shipping Cost FREE
Expedited Shipping Not available

Estimated Total Delivery Time = Order Processing Time + Shipping Transit Time.

The total estimated delivery time is 8–15 business days, beginning with the applicable order processing day.

Business days generally exclude weekends and U.S. federal holidays.

Transit time begins after the shipping carrier accepts your package.

These delivery estimates apply to eligible destinations across all 50 U.S. states, including Alaska and Hawaii.

Delivery dates are estimates rather than guaranteed arrival dates. Actual delivery may be affected by carrier operations, severe weather, holidays, address problems, or other circumstances beyond our reasonable control.

We will comply with applicable laws regarding shipment delays, cancellations, and refunds.


5. Order Confirmation and Tracking

After placing your order, you will receive an order confirmation email at the email address provided during checkout.

Once your order has been shipped, we will send a shipping confirmation email containing available tracking information.

You can use your tracking number to monitor the delivery status of your order.

Please note that tracking information may take some time to become available after your shipping label is created or the carrier accepts your package.

If you have questions about your tracking information, please contact us at:

hello@pawsible.shop


6. Shipping Carriers

We use shipping carriers and fulfillment service providers to deliver orders to customers throughout the United States.

The specific carrier may vary depending on the delivery destination, package details, and carrier availability.

Tracking information will be provided after shipment when available.

All orders are shipped using standard delivery services.

We do not currently offer expedited shipping.

Pawsible remains responsible for providing customer service and handling delivery-related concerns in accordance with our policies and applicable law.


7. Shipping Delays

We make reasonable efforts to process and ship all orders within our published timelines.

However, shipping delays may occur due to circumstances such as:

  • Severe weather or natural disasters

  • Carrier disruptions

  • High seasonal shipping volumes

  • Public holidays

  • Incorrect or incomplete delivery information

  • Unexpected inventory or fulfillment issues

  • Other events beyond our reasonable control

If we determine that your order cannot be shipped within the promised processing timeframe, we will notify you and provide the option to consent to a revised shipping date or cancel your order for a prompt refund, as required by applicable law.

If we are unable to fulfill your order, we will cancel the affected portion and issue an appropriate refund.

We will not use shipping delays to deny customers their legally protected cancellation or refund rights.

For carrier delays occurring after shipment, we will assist with tracking inquiries and carrier investigations when appropriate.


8. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing accurate and complete shipping information during checkout.

Please verify the following information before placing your order:

  • Recipient's full name

  • Street address

  • Apartment or unit number

  • City and state

  • ZIP code

  • Contact information

If you notice an error in your shipping address, please contact us as soon as possible at:

hello@pawsible.shop

We will make reasonable efforts to correct your address before the order is shipped.

Once a package has been shipped, changes to the shipping address may no longer be possible.

If a package is returned due to an incorrect or incomplete address provided by the customer, we will contact you to discuss the available redelivery or refund options.

Any additional costs or adjustments associated with a customer-provided address error will be disclosed before proceeding and handled in accordance with applicable law.


9. Lost, Missing, or Undelivered Packages

If your package appears to be lost, tracking information stops updating, or the package is marked as delivered but has not been received, please contact us at:

hello@pawsible.shop

Please include your order number and a brief description of the issue.

We will review the available tracking information and coordinate with the shipping carrier to investigate when appropriate.

If an order is confirmed lost in transit before successful delivery, we will provide one of the following solutions:

  • A replacement at no additional charge

  • A full refund to the original payment method

For packages marked as delivered but reported missing, we will review the available delivery evidence and circumstances before determining an appropriate resolution.

We will not automatically deny a valid non-delivery claim solely because carrier tracking shows a delivered status.

All delivery-related issues will be handled in accordance with applicable consumer protection laws.


10. Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible, preferably within 7 days of delivery.

Email: hello@pawsible.shop

Please include:

  • Your order number

  • A description of the problem

  • Clear photographs of the damaged, defective, or incorrect item

After reviewing your request, we will offer an appropriate solution, which may include:

  • A replacement at no additional cost

  • A full refund to your original payment method

  • A prepaid return shipping label if the item needs to be returned

Pawsible will cover necessary return shipping costs resulting from damaged, defective, or incorrect items.

The 7-day reporting recommendation does not limit your rights under applicable consumer protection laws or our standard 30-day return policy.


11. Split Shipments and Multiple Packages

Orders containing multiple products may occasionally be delivered in separate packages.

When an order is shipped in multiple packages, we will provide available tracking information for each shipment.

There are no additional shipping charges for split shipments.

All eligible orders continue to qualify for free standard shipping.

We will communicate material changes affecting order fulfillment or delivery in accordance with applicable law.


12. Order Cancellations and Changes

If you wish to cancel or modify your order, please contact us at:

hello@pawsible.shop

We recommend contacting us within 12 hours of placing your order.

We will make reasonable efforts to accommodate cancellation or modification requests before your order has been processed or shipped.

Once an order has entered processing or has been shipped, cancellation or modification may no longer be possible.

If your order has already shipped, you may request a return after delivery in accordance with our Return & Refund Policy.

If we cannot ship your order within the promised timeframe, we will provide the notices, cancellation options, and refunds required by applicable law.

Refunds for eligible canceled orders that have not shipped do not require a product return.


13. Returns and Refunds

Pawsible offers a 30-day return policy for eligible items.

Customers may request a return within 30 calendar days of the date their order is delivered.

Return Shipping Costs

For returns due to personal preference, incorrect sizing, or a change of mind, customers are responsible for the actual return shipping costs.

For damaged, defective, or incorrect items, Pawsible covers the necessary return shipping costs.

Restocking Fee: $0. We do not charge restocking fees.

Refund Processing Time

Once an eligible returned item has been received:

  • Return inspection will be completed within 1–3 business days.

  • After inspection approval, we will initiate the refund within 3–5 business days.

  • Refunds will be issued to the original payment method.

  • Your bank or payment provider may require additional time to post the refund.

These returned-merchandise timelines do not delay refunds that must be issued sooner under applicable law.

For complete instructions, eligibility requirements, and exclusions, please review our Return & Refund Policy.


14. Contact Information

If you have any questions about shipping, delivery estimates, tracking information, missing packages, or order changes, please contact our customer support team.

Store Name: Pawsible

Business Address:

128 Dream Ct
Liberty, SC 29657-3608
United States

Support Email: hello@pawsible.shop

Phone: +1 (656) 919-5785

Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (Eastern Time, ET), excluding U.S. federal holidays.

Response Time: We aim to respond within 1–2 business days.

Our business contact address is not necessarily the shipping origin of every order. Return packages must be sent according to the instructions provided in our Return & Refund Policy.

Thank you for shopping with Pawsible!

We appreciate your trust and are committed to providing transparent shipping information, reliable customer service, and a positive shopping experience.