Terms of Service

Pawsible

Last Updated: October 27, 2026

Welcome to Pawsible!

These Terms of Service ("Terms") govern your access to and use of the Pawsible website, online store, products, and related services (collectively, the "Services").

Pawsible is an online retailer specializing in women's clothing, jewelry, and fashion accessories, primarily serving customers in the United States.

Our online store is powered by Shopify, which provides the e-commerce infrastructure that enables us to offer our products and services.

Throughout these Terms, "Pawsible," "we," "us," and "our" refer to the operator of the Pawsible online store. "You" and "your" refer to customers, visitors, and other users of our Services.

By accessing our website, placing an order, or using our Services, you agree to these Terms and our related store policies.

Please read these Terms carefully before using our website or purchasing our products.

1. General Conditions

By using our Services, you represent that you are at least the age of majority in your state of residence or that you are using our Services with the permission and supervision of a parent or legal guardian.

You agree to use our website and Services only for lawful purposes.

You must not:

• Use our website for fraudulent, unlawful, or unauthorized activities.

• Provide false, misleading, or inaccurate information.

• Interfere with the security or operation of our website.

• Attempt to gain unauthorized access to accounts, systems, or customer information.

• Upload or transmit malicious software, viruses, or harmful code.

• Use automated tools to disrupt our Services or collect information without authorization.

• Violate applicable laws or infringe the rights of others.

We reserve the right to restrict or terminate access to our Services when reasonably necessary to protect our website, customers, business operations, or legal rights.

Nothing in these Terms limits your rights under applicable consumer protection laws.

2. Products and Product Information

Pawsible offers women's clothing, jewelry, fashion accessories, and related products.

We make reasonable efforts to provide accurate descriptions, photographs, measurements, materials, colors, and product details.

However, product colors and appearance may vary slightly depending on screen settings, lighting conditions, and manufacturing variations.

Clothing Sizes

Customers are encouraged to review product descriptions and size guides before placing an order.

Sizing and fit may vary between products and styles.

If you receive an item that does not fit your preferences, you may request a return under our Return & Refund Policy.

Jewelry and Accessories

Customers should review product descriptions for available information about materials, finishes, dimensions, and care instructions.

If you have a known metal sensitivity or allergy, please review the disclosed material information before purchasing and contact us with questions.

We do not guarantee that every product will be suitable for every customer's individual skin sensitivity or personal preferences.

Product descriptions do not override your legal rights concerning damaged, defective, incorrectly described, or misrepresented goods.

3. Product Availability

All products are subject to availability.

We make reasonable efforts to maintain accurate inventory information on our website.

Occasionally, an item may become unavailable after an order has been placed due to inventory discrepancies or other circumstances.

If we are unable to fulfill all or part of your order, we will notify you and offer an appropriate solution, including a refund for unavailable items.

We may limit quantities purchased when reasonably necessary to prevent fraud, unauthorized resale, or inventory abuse.

Any order restrictions will be applied in accordance with applicable law.

4. Pricing and Payment

All product prices displayed on our website are stated in U.S. dollars (USD) unless expressly indicated otherwise.

Product prices, promotions, and availability may change without prior notice. However, changes will not retroactively alter an accepted order without your agreement, except as permitted by law.

Applicable sales taxes, shipping charges, and other disclosed fees will be presented during checkout before you confirm your purchase.

We do not intentionally impose undisclosed mandatory charges.

Payments are processed through the payment methods offered at checkout.

By submitting an order, you represent that:

• You are authorized to use the selected payment method.

• The billing and payment information provided is accurate.

• You authorize the payment of the total amount displayed at checkout.

We reserve the right to investigate suspected fraudulent or unauthorized transactions and take appropriate action consistent with applicable law.

If an order is canceled after payment has been collected, any amount owed will be refunded through the original payment method in accordance with applicable law.

5. Orders and Order Acceptance

After placing an order, you will receive an order confirmation at the email address provided during checkout.

An order confirmation acknowledges receipt of your order and does not necessarily mean the order has been accepted for fulfillment.

We may review orders for payment authorization, inventory availability, suspected fraud, and information accuracy.

We may decline or cancel orders for legitimate reasons, including:

• Unavailable inventory

• Failed or unauthorized payment

• Suspected fraudulent activity

• Material pricing or listing errors

• Inaccurate or incomplete delivery information

• Legal or regulatory restrictions

If we cancel an order after payment has been collected, we will notify you and issue a refund for the canceled items, including associated amounts required by law.

We will not substitute a materially different product without your consent.

6. Shipping and Delivery

Pawsible primarily serves customers in the United States.

Available shipping destinations, shipping methods, charges, and estimated delivery information will be disclosed on our website or during checkout.

Please review our Shipping Policy for detailed information about order processing, delivery estimates, and shipping-related matters.

Order Processing

Orders are processed according to the handling time stated in our Shipping Policy.

Processing time refers to the time required to prepare an order for shipment and is separate from the carrier's transportation time.

Shipping and Delivery Estimates

Shipping and delivery estimates are based on the information available at the time of purchase.

Actual transit times can vary due to carrier operations, weather, holidays, address issues, or other circumstances beyond our reasonable control.

We will not knowingly advertise shipping timelines that we have no reasonable basis to meet.

If we cannot ship within the stated timeframe, we will provide the notices, cancellation choices, and refunds required by applicable law.

Where no shipping timeframe is stated, we will follow applicable U.S. federal shipping requirements.

Shipping Information

Customers are responsible for providing accurate and complete shipping information.

If you discover an error in your delivery address, please contact us promptly at hello@pawsible.shop.

We will make reasonable efforts to correct the address before shipment, but changes may not be possible once the order has been shipped.

Lost or Undelivered Packages

If your order is delayed, lost, or marked as delivered but has not been received, please contact our customer support team.

We will review the available tracking information and assist with a carrier investigation when appropriate.

Orders confirmed lost in transit before successful delivery will be addressed through an appropriate replacement or refund in accordance with our Shipping Policy, Return & Refund Policy, and applicable law.

Nothing in this section removes any rights you have concerning non-delivery of goods.

7. Returns, Refunds, and Exchanges

We offer a 30-day return policy for eligible purchases.

You may request a return within 30 calendar days of the date your order is delivered.

Return Eligibility

For change-of-mind returns, eligible products must generally be:

• Unworn, unused, and unwashed

• In their original condition

• Free from stains, odors, and customer-caused damage

• Returned with original tags and included accessories

• Accompanied by proof of purchase

Certain hygiene-sensitive, personalized, or clearly marked final-sale products may have additional return restrictions, as disclosed in our Return & Refund Policy.

These restrictions do not limit rights concerning defective, damaged, incorrect, or otherwise nonconforming goods under applicable law.

Return Shipping Costs

For returns due to personal preference, incorrect sizing, or a change of mind, customers are responsible for the actual return shipping costs.

For damaged, defective, or incorrectly supplied products, Pawsible will cover necessary return shipping costs.

Restocking Fee: $0. We do not charge restocking fees.

Refund Processing

Once an eligible returned item has been received:

• We will inspect the returned item within 1–3 business days.

• Following inspection approval, we will initiate the refund within 3–5 business days.

• Refunds will be issued to the original payment method.

• Additional time may be required for the financial institution to post the refund.

These processing timelines apply to returned merchandise and do not delay refunds that must be provided sooner under applicable law, including certain unshipped or canceled orders.

Exchanges

Exchanges are subject to product availability.

Please contact our customer support team to request a size, color, or style exchange.

For complete eligibility conditions, exclusions, instructions, and refund procedures, please review our Return & Refund Policy, available on our website.

8. Order Cancellations

If you need to cancel an order, please contact us at:

hello@pawsible.shop

We recommend contacting us within 12 hours after placing your order.

We will make reasonable efforts to accommodate cancellation requests before an order has been processed or shipped.

Once an order enters processing or has been shipped, cancellation may no longer be possible.

If your order has already shipped, you may request a return after delivery under our Return & Refund Policy.

If we are unable to ship your order within the promised timeframe, we will notify you and provide the opportunity to consent to a delay or cancel for a prompt refund, as required by applicable law.

Refunds for canceled orders that have not shipped do not require the return of merchandise.

9. Promotions, Discounts, and Special Offers

From time to time, Pawsible may offer promotional discounts, coupon codes, seasonal sales, or special offers.

Promotions are subject to the conditions disclosed with the applicable offer.

Unless otherwise stated:

• Discounts cannot be redeemed for cash.

• Promotional codes must be applied before completing checkout.

• Certain promotional offers may be limited to selected products.

• Multiple discounts may not be combined.

• Promotions may have stated expiration dates or purchase requirements.

We reserve the right to correct promotional errors and prevent fraudulent use of discounts, subject to applicable law.

Discounted products remain eligible for returns under our standard Return & Refund Policy unless they are clearly identified as "Final Sale" or "Non-Returnable" before checkout.

10. Customer Accounts and Information

You agree to provide accurate, current, and complete information when placing an order or creating a customer account.

You are responsible for maintaining the confidentiality of your account login credentials and taking reasonable steps to prevent unauthorized access.

Please notify us promptly if you suspect unauthorized activity involving your account.

We may take reasonable security measures to protect customers and prevent fraud.

Your personal information is processed in accordance with our Privacy Policy, available on our website.

11. Intellectual Property

The content available on our website, including original text, product descriptions, graphics, logos, website designs, photographs, and other materials, is owned by Pawsible or used with permission from the respective rights holders.

Such content is protected by applicable intellectual property laws.

You may use our website and its content for lawful personal shopping purposes.

Without appropriate authorization, you may not:

• Reproduce or distribute protected website content for commercial purposes.

• Use our branding in a misleading or unauthorized manner.

• Copy original product photographs or descriptions for unauthorized commercial use.

• Misrepresent your business as being affiliated with Pawsible.

Nothing in these Terms restricts uses that are permitted by applicable law.

Third-party trademarks and intellectual property remain the property of their respective owners.

12. Customer Reviews and Feedback

Customers may submit product reviews, comments, suggestions, or feedback through channels made available by Pawsible.

By submitting content, you confirm that:

• Your submissions reflect your genuine experience or opinions.

• You have the right to submit the content.

• Your submissions do not infringe the rights of others.

• Your submissions are not fraudulent, unlawful, threatening, or intentionally misleading.

You grant Pawsible a non-exclusive, royalty-free license to display, reproduce, and use voluntarily submitted reviews and feedback for operating and promoting our store, subject to applicable law and our Privacy Policy.

We may moderate content that is unlawful, fraudulent, abusive, irrelevant, or violates these Terms.

We will not knowingly misrepresent customer reviews or manipulate their presentation to create a misleading impression of customer experiences.

13. Third-Party Services and Links

Our website is powered by Shopify and may integrate third-party services for payment processing, shipping, analytics, customer support, and other business operations.

Certain third-party services may operate under their own terms and privacy policies.

Our website may contain links to independent third-party websites.

Pawsible is not responsible for the independent content, policies, or operations of third-party websites that we do not control.

However, our use of third-party service providers does not eliminate our obligations to customers under applicable law.

We encourage customers to review the terms and privacy policies of third-party services before using them.

14. Privacy and Personal Information

We respect your privacy and are committed to handling personal information responsibly.

Our Privacy Policy describes:

• The personal information we collect

• How we use and disclose personal information

• Our use of cookies and related technologies

• Data security and retention practices

• Customer privacy rights and choices

• How to submit privacy-related requests

Please review our Privacy Policy for additional information.

For privacy-related inquiries, contact:

hello@pawsible.shop

15. Website Availability and Service Changes

We make reasonable efforts to keep our website accurate, secure, and accessible.

However, website functionality may occasionally be interrupted due to maintenance, technical problems, security issues, or circumstances beyond our reasonable control.

We may update, modify, or discontinue website features when reasonably necessary.

We will not use changes to website functionality to avoid fulfilling accepted orders or other obligations owed to customers.

Nothing in these Terms removes rights or remedies available under applicable consumer protection laws.

16. Disclaimer of Warranties

We make reasonable efforts to ensure that products are accurately described and that our Services operate reliably.

Except for warranties expressly provided by us or required by applicable law, we do not make additional warranties concerning uninterrupted website availability or error-free operation.

Products are subject to all warranties, protections, and remedies that cannot lawfully be excluded.

Nothing in these Terms disclaims liability for misrepresented products, unlawful business practices, or defective goods where such liability cannot be excluded by law.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Pawsible will not be responsible for indirect, incidental, special, or consequential damages arising solely from the use or unavailability of our website or Services.

This limitation does not apply to liability that cannot legally be limited or excluded, including liability arising from fraud, willful misconduct, or violations of non-waivable consumer protection rights.

Nothing in these Terms limits your right to receive a legally required refund, replacement, or other remedy for an order.

Any limitation of liability will apply only to the extent permitted by the law governing the relevant claim.

18. Indemnification

You agree to be responsible for losses or claims arising directly from your unlawful use of our Services or intentional violation of the rights of others, to the extent permitted by applicable law.

This provision does not require you to indemnify Pawsible for our own negligence, unlawful conduct, or failure to comply with applicable consumer protection laws.

19. Governing Law and Dispute Resolution

These Terms are governed by the laws applicable to the relevant transaction, including applicable United States federal and state laws.

We encourage customers to contact us first so that we can work toward an appropriate resolution of any order-related concerns.

Email: hello@pawsible.shop

Nothing in these Terms prevents consumers from exercising non-waivable statutory rights, contacting a consumer protection agency, or pursuing remedies in a court or forum with lawful jurisdiction.

We do not require mandatory private arbitration under these Terms.

20. Changes to These Terms

We may update these Terms from time to time to reflect changes in our operations, products, technology, or legal requirements.

When updates are made, we will revise the "Last Updated" date at the beginning of these Terms.

Material changes will be communicated in accordance with applicable law.

Updated Terms will apply prospectively to the extent permitted by law.

Changes will not retroactively remove rights or modify accepted purchase terms without a lawful basis or required consent.

We encourage customers to review these Terms periodically.

21. Severability

If a provision of these Terms is found to be invalid or unenforceable under applicable law, that provision will be enforced only to the extent legally permitted.

The remaining provisions will continue in effect to the extent they can operate lawfully and independently.

22. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and other policies or purchase conditions expressly disclosed on our website, constitute the terms governing your use of our Services and purchases from Pawsible.

If a provision of these Terms conflicts with a more specific disclosed purchase condition or a mandatory legal requirement, the more specific lawful condition or mandatory legal requirement will control.

Nothing in these Terms overrides non-waivable consumer rights.

23. Contact Information

If you have any questions about these Terms, your order, shipping, returns, refunds, or customer service, please contact us.

Store Name: Pawsible

Business Address:
128 Dream Ct
Liberty, SC 29657-3608
United States

Email: hello@pawsible.shop

Phone: +1 (656) 919-5785

Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (Eastern Time, ET), excluding U.S. federal holidays.

Response Time: We aim to respond to customer inquiries within 1–2 business days.

Thank you for choosing Pawsible.

We are committed to providing a transparent, secure, and enjoyable shopping experience for our customers.